Help Center
Support & FAQ
Have questions about GoodFat, your subscription, or logging your meals? Check our answers below or send our team a note.
Frequently asked questions
What is GoodFat?
GoodFat is an iOS and Android app that helps you pay attention to fat quality and inflammatory load in your meals. Instead of obsessing over raw calorie counts, GoodFat helps you spot calming omega-3s, monitor ultra-processed ingredients, and choose meals that support how you feel, sleep, and think.
How does the inflammatory score work?
The score (0–100) reflects the inflammatory load of your logged meals based on fat balance (omega-6 to omega-3 ratio), processing level (such as industrial seed oils and NOVA indicators), and whole-food ingredients. Lower is better: green indicates calm fats, amber means mixed, and red suggests swapping for gentler options.
Is GoodFat medical advice?
No. GoodFat and its inflammatory score are educational and awareness tools inspired by peer-reviewed nutrition science. They are not medical devices, clinical diagnostic tools, or healthcare advice. Consult a qualified healthcare professional for medical questions.
Are my food photos stored on your servers?
No. When you snap a meal photo, it is processed temporarily through our secure backend to identify the food and is immediately discarded. We never save a photo library of your meals.
How do I log meals?
You can log meals by snapping a quick photo, scanning a packaged food barcode, or describing your meal in natural language in Ask/Chat.
How do I cancel or manage my subscription?
Subscriptions are managed directly through Apple App Store (iOS) or Google Play (Android). You can manage or cancel your subscription anytime in your phone's Settings > Subscriptions or through the GoodFat app under Settings > Manage subscription.
How can I restore my purchase?
Open the GoodFat app, go to Settings, and tap 'Restore purchases'. If you are on the paywall screen, you can also tap 'Restore' in the top right corner.
How do I delete my account and data?
You can permanently delete your account and all associated food logs anytime directly inside the app by heading to Settings > Delete account.
Get in touch
Send us a message
Need help with something else? Send a message directly to our support team at help@goodfatbadfat.com.